1. What payment method do you accept?
All payments can be made via IPAY88 during check out process in shopping cart. 

2. What are the delivery charges?
Delivery charges are based on location or coverage area listed upon check out in shopping cart. 

3. Can I return or get refund for my purchase?
We do not provide for any return and/or refund of our products due to hygiene reasons. In an event if the order was delivered incorrectly or damaged, please report immediately to sales@durianrepublic.com or reach us via Whatsapp within an hour. Customer is advise to check your order upon received as the product is consumable item. No claims shall be entertained once the delivery order has been accepted by customer.

4. How do I make any changes on my order if I've already paid?
Please contact us via sales@durianrepublic.com or reach us via Whatsapp. We will try our best to accommodate your request.

5. What can I do if I want to order something that is out of stock?
Please leave your email in our Subscription button at Durian Republic's Official website. We will update you via e-direct mailer once the product is available.

6. Do you provide same day delivery?
Special arrangement can be made subjected to stock availability in each location with additional delivery charges. Please contact us via sales@durianrepublic.com or reach us via Whatsapp.

7. Can I cancel the order ?
Unfortunately, we cannot guarantee for your order cancellation. If any changes required, do drop us an email to sales@durianrepublic.com. We will revert to you soonest.

8. How could I track my order?
All orders status will be updated via email.

9. How long does it takes for my order to be delivered?
Upon payment confirmation, delivery will be made within 1-3 working days depending on your location.

10. What is your delivery coverage area?
Currently, the delivery coverage areas include Selangor, Penang & Johor. Proceed to checkout cart for postcode availability. Alternatively, you can visit our distributor to get ready stock, info here

11. How long can I keep the durian?
Fresh durian is best to consume upon received for the best taste or you can keep in normal fridge condition within 0-10 Celcius. For frozen durian, it can be kept up to 6 months in freezer condition, below 0 Celsius.

For any further enquiries, feel free to drop us an email at